1. Processing Time for Subscription Products

For subscription-based products, your initial order will be processed within 1-2 business days after payment confirmation.

Subsequent subscription shipments will be processed and shipped according to your selected subscription frequency (monthly or annually).

2. Shipping Methods

We offer various shipping options at checkout, including standard and international shipping for your initial order.

3. Shipping Destinations

We currently ship to select international destinations for both initial orders and subscription shipments. Please refer to our checkout page for a list of available countries.

4. Estimated Delivery Times

Delivery times for your initial order may vary based on the shipping method chosen and the destination.

Subscription shipments will be sent in accordance with your selected subscription frequency, and estimated delivery times will be provided at checkout for each shipping option.

5. Tracking Information

Once your initial order or subscription shipment is shipped, you will receive a tracking number via email to monitor the progress of your delivery.

6. Shipping Delays

Webon CLoud is not responsible for delays caused by external factors such as weather conditions, customs procedures, or carrier-related issues. We will, however, do our best to assist you in resolving any shipping delays.

7. Shipping Fees for Initial Orders

Shipping fees for your initial order are non-refundable unless there is an error on our part.